service request

Thermo-Tech Windows Commitment to Service Excellence

Thermo-Tech Windows is committed to providing quality products constructed to our high standards of excellence. Even with our impressive record, there may be an instance when a product concern arises that requires our technical expertise. Our knowledgeable staff is ready to help!

Before calling or filling out the Parts & Service Request Form below we encourage you to contact the dealer who your windows were purchased through (if known). They may be able to provide you important information that will expediate your service, such as sales order number of window/door type. Click here to access our Parts Directory.

Parts & Service Request form

Please fill out the form below. A Service Department representative will contact you after your request has been received.

IMPORTANT: Missing or incomplete information may cause delay in service completion.

Thermo-Tech Windows and Doors
is located at:
1120 38th Avenue NE
Sauk Rapids, MN 56379

Our Service Department hours are from 7am - 5:00pm (CT) M-F
Phone: 1-320-529-4012 ext. 600
Fax: 1-320-529-4017
Toll-Free Phone: 1-888-826-4944
Toll-Free Phone: 1-877-565-0159 ext. 600
Toll-Free Fax: 1-877-565-0160
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Please enter the Date. Invalid Input Invalid Input Invalid Input Invalid Input Invalid Input Invalid Input Invalid Input Invalid Input Please enter the Job Name. Please enter the Job Address. Please enter the Job City. Please enter the Job State and Zip Code. Please enter the Job Home Phone number. Invalid Input Invalid Input Invalid Input Invalid Input Please enter the Type of Window/Door. Please enter the Size of the Window/Door. Please enter the Color of the Window/Door. Please enter the Grid Pattern. Invalid Input Please enter a Description of the Work Requested. Invalid Input Invalid Input Invalid Input Invalid Input Invalid Input Please enter a valid Email Address. Please enter a valid Email Address. Please enter a valid Email Address. Invalid Input Invalid Input Invalid Input Invalid Input Anti-spam Security Code did not validate. Please try again.
Please enter the Date.

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Please enter the Job Name.

Please enter the Job Address.

Please enter the Job City.

Please enter the Job State and Zip Code.

Please enter the Job Home Phone number.

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Please enter the Type of Window/Door.

Please enter the Size of the Window/Door.

Please enter the Color of the Window/Door.

Please enter the Grid Pattern.

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*Please note: Accentirm is no longer available for replacement glass.
Please enter a Description of the Work Requested.

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Visible Glass size is glass surface measurement vinyl to vinyl.

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IMPORTANT: Provide accurate sash or glass measurements. Field measurements ARE chargeable on an hourly basis afer first year.
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Please enter a valid Email Address.

Notify Others of Your Request
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